Application Integration Architect

2 weeks ago

Bengaluru, India Uniphore Full time

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

**Description**

**Responsibilities**

**Strategy & Planning**
- Develop and maintain an integration architecture blueprint for the organization.
- Orchestrate integration projects and corresponding strategies between business units and development teams.
- Ensure that integration projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
- Ensure that integration planning and practices are aligned with strategic business goals and the company’s overall strategic vision.
- Develop standards and processes to support and facilitate integration projects and initiatives.

***

**Acquisition & Deployment**
- Research and make recommendations on integration products and services in support of procurement and development efforts.

***

**Operational Management**
- Ensure the collection and coherent interpretation of the various business processes affected by integration efforts.
- Work diligently to enhance or improve business processes via integration or, as necessary, minimize the impact of integration on those processes.
- Evaluate results of integration projects, then report and make recommendations based on findings.
- Where necessary, provide guidance to junior members of the team.
- Position Requirements

**Formal Education & Certification**
- Four-year college diploma or university degree in computer science or computer engineering, and/or [ ] years equivalent work experience.

***

**Knowledge & Experience**
- Proven experience in developing enterprise and solution level architectural designs.
- Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping.
- Strong background in risk management methodologies as they relate to integration/software engineering.
- Direct, hands-on experience with automated integration tools, including Workato, Mulesoft, Dell Boomi
- Knowledge of relational database design and management techniques.
- Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc.
- Strong knowledge of system and software quality assurance best practices and methodologies.
- Competency with XML constructs and schemas.
- Confidence and experience with API protocols and schemas such as SOAP and REST.
- Strong understanding of end-user needs and requirements.
- Excellent understanding of the organization’s goals and objectives.

***

**Personal Attributes**
- Excellent oral and interpersonal communication skills.
- Outstanding writing and documentation skills.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed, with keen attention to detail.
- Able to prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Knowledge of applicable data privacy practices and laws.

₹12 - ₹15 a year

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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