Interior Client Handling

3 days ago

Noida, India SILKWOOD INTERIOR Full time

Position Overview: We are currently seeking an Interior Client Handling Specialist to join our team. As a key point of contact for our clients, you will play a crucial role in ensuring their satisfaction throughout the interior design process. Your exceptional communication, organization, and problem-solving skills will contribute to successful project outcomes and strong client relationships.

**Responsibilities**:

- Serve as the primary point of contact for clients, maintaining regular communication and providing updates on project progress.
- Conduct initial client consultations to understand their design requirements, preferences, and budgetary constraints.
- Collaborate with the interior design team to develop design concepts and present them to clients.
- Coordinate client meetings, including design presentations, material selection, and project reviews.
- Assist clients in making informed decisions regarding design choices, offering expert advice and recommendations.
- Provide exceptional customer service, promptly addressing client inquiries, concerns, and requests.
- Manage client expectations by clearly communicating project timelines, deliverables, and budgetary considerations.
- Ensure accurate documentation of client interactions, including meeting minutes, design specifications, and change requests.
- Coordinate with suppliers, vendors, and contractors to ensure timely delivery of materials and project milestones.
- Conduct site visits to assess project progress, address client concerns, and ensure adherence to design specifications.
- Proactively identify and resolve any issues or conflicts that may arise during the project lifecycle.
- Maintain strong relationships with existing clients and cultivate new client opportunities through referrals and networking.
- Stay updated with industry trends, emerging design concepts, and best practices in client management.

Qualifications:

- Bachelor's degree in Interior Design, Business, or a related field.
- Proven experience in client handling or project management within the interior design industry.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients and understand their needs.
- Strong organizational and time management skills to handle multiple client projects simultaneously.
- Proficiency in project management tools, CRM software, and Microsoft Office Suite.
- Knowledge of interior design principles, materials, and construction processes is advantageous.
- Problem-solving abilities and the capacity to manage client expectations and resolve conflicts effectively.
- Detail-oriented mindset with a focus on providing exceptional customer service.
- Ability to work collaboratively in a team environment and foster positive relationships with colleagues and stakeholders.

**Salary**: ₹180,000.00 - ₹220,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9717718455

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