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Tellecaller

3 months ago

Noida Uttar Pradesh, India code guardian Full time

**Job Description-**

**Position**: Telecaller(**Female**)

**Location**: 1St Floor, B-8, B block, Noida, Sectot-2

**Company**: CodeGuardian

**About CodeGuardian**: CodeGuardian is a leading cybersecurity company dedicated to protecting digital assets. We offer comprehensive solutions to safeguard against cyber threats, ensuring robust online security and peace of mind for businesses and individuals.

**Key Responsibilities**:

- Make outbound calls to potential customers and introduce CodeGuardian’s cybersecurity services.
- Answer inbound calls and respond to customer inquiries.
- Provide detailed information about our products and services.
- Maintain and update customer databases with the latest information.
- Schedule appointments for the sales team to meet with prospective clients.
- Follow up on leads and ensure a high conversion rate.
- Achieve daily, weekly, and monthly call targets.
- Handle customer feedback and complaints with professionalism.
- Collaborate with the sales and marketing teams to develop effective calling strategies.

**Qualifications**:

- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
- Proven experience as a Telecaller or similar role in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and remain motivated.
- Basic knowledge of cybersecurity concepts is an advantage.
- Proficient in using CRM software and other relevant tools.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.

**Benefits**:

- Competitive salary and performance-based incentives.
- Professional development opportunities.
- Friendly and supportive work environment.
- Health and wellness benefits.

Pay: Up to ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 22/06/2024