Tele-caller Executive

3 months ago

Gandhinagar, India Swagat Group Full time

**About Us**

**Swagat Group** is a **construction & real estate company** committed to build aspirations and delivering value. In the last 50+ years, we have developed over 1 Cr. sq. ft. of prime high-rise housing, bungalows, Villa, Condominiums & Commercial Buildings etc. across Gujarat. Over 40,000 happy smiles across 75+ landmark properties stand testimony to our commitment. We received awards from well reputed and recognize institutes and bodies like CREDAI, GIHED, CNBC, ABP News, International Quality, Realty Plus, Brand Achievers, Star Realty+, Times Groups, CSI, IEDRA, Indian Achievers Forums and many more.

**Establishes**: 1970

We are looking for excellent professionals for the below mentioned job profiles,

Please find below the job role for respective openings:
**Post**:Receptionist CumTele Caller - **(ONLY FEMALE)**

**Week Days & Hours**:6 Days a week & 10:00 AM tp 07:00 PM

**Location**:Sargasan, Gandhinagar

**Weekly Off**: Weekly Off will be between Monday to Thursday ( Any 1 Day )

**Job Roles & Responsibilities**:

- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Making recordings of all the sales phone calls and sales deals.
- Maintaining the database of the customers on a regular basis.
- Attending walk-in customers and get form filled by them.
- Assist them in completing all the initial paperwork.
- Fixing appointments of the clients with the sales team.
- Give them a comment card and ask them for their valuable feedback regarding the property.
- Filing customer wise in hard copies
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Good command of over languages, both written and verbal
- Must possess strong organization time management skills, attention to detail.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Tele-Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)
- Gujarati (preferred)

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