Telecaller
1 month ago
Position: Telecaller
**Responsibilities**:
- Make outbound calls to potential customers and introduce our products/services
- Follow a script to provide information and answer customer inquiries
- Identify and qualify leads to generate sales opportunities
- Maintain accurate and up-to-date customer records in the CRM system
- Handle customer objections and provide appropriate solutions or escalate to the sales team
- Achieve daily/weekly/monthly call targets and sales quotas
- Collaborate with the sales team to ensure smooth handover of qualified leads
- Provide excellent customer service and build rapport with customers over the phone
- Stay updated on product knowledge and features to effectively communicate with customers
**Requirements**:
- Excellent verbal communication skills in English (and any other required languages)
- Previous experience in telemarketing or customer service is preferred
- Strong persuasive and negotiation skills
- Ability to work in a fast-paced and target-driven environment
- Good listening and problem-solving skills
- Proficiency in using CRM software and other telecalling tools
- Ability to work independently and as part of a team
- High level of professionalism and customer-centric approach
8089593034
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Round south kuruppam Rd.jn, Trichur - 680001, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8089593034
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