Cec Trainer

Exceptional interpersonal and communication skills
- Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive NPS/sales target (wherever applicable) and implementation of strategies devised for process. 
- Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
- Monitor calls on functional and behavioral parameters.
- Has handled Nesting & OJT batches
- Excellent coaching and mentoring techniques
- Is able to identify Training needs based on call evaluation/ gap in product and process understanding

Pay: ₹50,000.00 - ₹80,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person