Guest House Caretaker

**Overview**:As a Guest House Caretaker at Manipal Dot Net Private Limited, you will be responsible for ensuring the smooth operation and exceptional guest experience at our company-owned guest house. You will oversee all aspects of guest services, maintenance, and administration to maintain a welcoming and comfortable environment for our guests.

**Responsibilities**:

- **Guest Services**:

- Welcome and assist guests during check-in and check-out procedures, providing a warm and friendly atmosphere.
- Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a high level of customer satisfaction.
- **Housekeeping and Maintenance**:

- Coordinate cleaning schedules and ensure rooms and common areas are maintained to high standards of cleanliness and comfort.
- Oversee maintenance and repairs, promptly addressing any issues to guarantee a safe and functional environment.
- **Inventory and Supplies Management**:

- Manage inventory levels of guest supplies, linens, and amenities, ensuring they meet guest expectations and company standards.
- Monitor and replenish supplies in a timely and cost-effective manner.
- **Reservations and Bookings**:

- Handle guest reservations, ensuring accuracy in booking details and availability.
- Maintain an organized booking system and communicate reservation information to relevant staff.
- **Financial Management**:

- Assist in budget planning and monitor guest house expenses, ensuring cost-effective operations.
- Process payments, invoices, and maintain accurate financial records.
- **Compliance and Safety**:

- Ensure the guest house operates in compliance with local regulations and safety standards.
- Implement and maintain emergency procedures and protocols.
- **Vendor and Service Provider Management**:

- Establish and maintain relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions.

**Desirable Skill Set**:
**Personal Skills**:
**Qualifications**:

- Previous experience in hospitality, guest services, or property management is preferred.
- Strong interpersonal and communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of safety and compliance regulations in the hospitality industry.

**Benefits**:

- Competitive salary and performance-based incentives.
- Room and boarding on premises for self and family.
- Health insurance.
- Tuition reimbursement for children.
- Retirement savings plans.
- Opportunities for professional development and growth within the company.