Credit Intelligence

**Group Company**: HDFC Bank Limited

**Designation**: Credit Intelligence & Control
- CD - Officer

**Position description**: Providing support towards reducing fraud risk in the Consumer Durables product

**Primary Responsibilities**:

- Checking for anomalies such as freelancer / third party sourcing at the concerned dealer outlet
- To support in carrying out investigations on all suspected risk marked cases and also on frauds detected post disbursement and
- and assist in initiating remedial procedures towards recovery to conduct Seeding and Mystery Shopping activity on the RO’s and the Dealership.
- To conduct regular visits to the dealerships and check for any suspicious activity and highlight the same for immediate action.
- To conduct minimum 60 visits in a month which includes a) dealer surprise visits and all the field referrals, b) RO Profile checks.
- Responsible for gathering concerns on any issues related to misconduct by the RO’s at the dealership.
- To conduct monthly trainings of all the RO’s on the basic compliance requirements as well as Dos and Don’ts on hygiene related items.
- Operation Desk Screening & sampling and Post disbursal Sampling, responsibility to highlight the disconnect and reporting the same through MIS.

**Additional Responsibilities**:

- Engaging with Business and Credit unit to discuss and resolve matters pertaining to specific cases
- MIS reporting to Location managers and Regional teams on various data requirements

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree

**Required work experience**
- **Industry**: BFSI
- **Role**: Fresher/Sales
- **Years of experience**: 0 to 5

**Key Performance Indicators**:
Proactive, Ability to complete the given task within defined time period

**Required Competencies**:

- Honesty & integrity
- Hard & smart working
- Go getter attitude
- Ability to convince & influence
- Good communication Skills
- Proficiency in excel and adequate system knowledge.

**Other**:

- Reporting Designation: Location Manager
- Reporting Department-Sub BU: CIC - CD

**Work Environment Details**:
Field work