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International Voice Process Executive

2 months ago

Chandigarh, India Kreez Consulting Full time

**Identify customer needs and help customers use specific features**:

- **Update our internal databases with information about technical issues and useful discussions with customers.**:

- **Monitor customer complaints on social media and reach out to provide assistance**:

- **Share feature requests and effective workarounds with team members.**:

- **Inform customers about new features and functionalities**:

- **Gather customer feedback and share with our Product, Sales and Marketing teams**:

- **Assist in training junior Customer Support Representatives.**:

- **Prior experience in Customer Service industry will be an added advantage.**:

- **Should be open to work in Night shifts / Rotational Shifts.**:

- **Responsible for dealing with Domestic & International Clients**:

- **Responsible for dealing with Clients Queries.**:

- **Requirements and Skills**

**Benefits**:
**Rotational Shift**

**5 Days Working / 2 day rotational off**

**Work From Office**

**Location : Chandigarh/Mohali**

**LOOKING FOR IMMEADIATE JOINERS**

**No fees to be paid for this job**

**Job Types**: Full-time, Fresher

**Salary**: ₹19,191.34 - ₹32,087.68 per month

**Benefits**:

- Commuter assistance

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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