International Bpo
2 weeks ago
International BPO Description
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Flexible shift
- Night shift
- US shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Gurgaon District, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9811066923
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