Content Creator

2 weeks ago

Pune Maharashtra, India Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

About the Role

We are looking for a Workday Success Plans Content Creator passionate about software who will support and execute on the vision and strategy for content and services that inspire our customers, build customer engagement and collaboration, influence renewability, and prepare our customers for ongoing success with Workday. You will work in collaboration to define and adhere to an inspiring WSP content roadmap within the Workday suite of products, passionate about our customers’ desired business outcomes. Success will be measured by growing product and feature adoption, reducing product attrition, and positively impacting Workday’s customer satisfaction rating.

Other Responsibilities:
- In partnership with the other Product Managers and Consulting SMEs, structure technical approaches to solving customers’ business needs into concise outlines for webinars, and create engaging speaker notes, as well as webinar titles and learning points- Coordinate and drive content development of assigned content, ensuring design milestone dates and handoffs are met while adhering to all content standards and style guides- Present on topics related to future planned content, consumption metrics, and project work- Monitor key success measures such as customer attendance and consumption of created and existing content- Support the delivery of outstanding product adoption and retention programs, and serve as a brand ambassador for Workday Success Plans

About You

Basic Qualifications- 1-3 years of experience working with SMEs to turn technical concepts into engaging webinar content and written documentation, preferably in the SaaS industry- Background in software integration concepts like XML, APIs, and Web Services strongly preferred

Other Qualifications- BS / BA degree in relevant field or equivalent work experience- Proven ability to communicate technical information and concepts in an engaging manner to a technical audience- Excellent communicator in English with solid attention to detail with all customer facing materials- Strong writer, with excellent storytelling, and communication skills- A relentless drive to make things happen, bringing creative recommendations and solutions to problems- Has a continuous learning approach and takes personal ownership for ongoing learning and growth- Builds positive relationships and leverage connections to get the job done- Excellent collaborator - we are a team of dedicated individuals with very strong comradery- Willing to travel up to 10% if business needs require

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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