
Process Associate in Bpo(Female Executive)
3 weeks ago
Understand operation procedures & delivers services as per quality our standards
Good communication in English, Hindi & Bangla
Client Communications, Client Management
- _Assesses customer’s issues & takes appropriate actions to ensure the customer’s needs are satisfied. be proactive & take initiatives to explore_ _& learn about the product that we offer_
- _Understand standard operation procedures and delivers services that is according to the quality standards set by the company_
Must have knowledge of Excel and word
Have to give resolution on call
Have to solve queries
Location-Salt Lake sec-V (Webel More)
Morning Shift:
9:00 am to 6:00 pm
9: 30 am to 6:30 pm
**Experience: 1 yr**
**Only experience applied**
Fixed Shift
Fixed week off
Good working environment
**Please Contact: 62915 01865**
**76050 79783**
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- BPO: 1 year (required)
- Customer Care Executive: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
- Bengali (required)
**Location**:
- Kolkata, West Bengal (required)
Shift availability:
- Day Shift (preferred)
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