E-commerce Executive

4 weeks ago


Noida Sector Noida Uttar Pradesh, India Kanhelal Multitrade Pvt Ltd Full time

**Position**: E-commerce Executive

**Location**: Kanhelal Multitrade Pvt Ltd Address - B 119 sector -2 Noida, 201301

**Department**: E-commerce

**Reports To**: E-commerce Manager

Key Responsibilities

**Product Listings & Content Management**
- Create, update, and optimize product listings across e-commerce platforms (e.g., Amazon & Flipkart)
- Ensure product descriptions, images, specifications, and pricing are accurate and aligned with the brand guidelines

**Order Management & Fulfillment**
- Monitor and manage daily orders, ensuring timely processing and shipping
- Coordinate with warehouses and third-party logistics to ensure smooth order fulfillment
- Handle returns, refunds, and exchanges according to company policies

**Customer Service & Engagement**
- Respond to customer inquiries, complaints, and feedback promptly and professionally
- Ensure a positive online shopping experience by addressing issues related to product quality, delivery, etc.
- Monitor customer reviews and ratings, working to resolve any issues raised by customers
- Monitor and maintain smooth functionality of admin work as well
- Requirements
- **Education**: Bachelor’s degree
- **Experience**: 1 years of experience in e-commerce,

Experience managing e-commerce platforms like Flipkart, Amazon,

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 08/12/2024


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