E-commerce Executive
4 weeks ago
**Position**: E-commerce Executive
**Location**: Kanhelal Multitrade Pvt Ltd Address - B 119 sector -2 Noida, 201301
**Department**: E-commerce
**Reports To**: E-commerce Manager
Key Responsibilities
**Product Listings & Content Management**
- Create, update, and optimize product listings across e-commerce platforms (e.g., Amazon & Flipkart)
- Ensure product descriptions, images, specifications, and pricing are accurate and aligned with the brand guidelines
**Order Management & Fulfillment**
- Monitor and manage daily orders, ensuring timely processing and shipping
- Coordinate with warehouses and third-party logistics to ensure smooth order fulfillment
- Handle returns, refunds, and exchanges according to company policies
**Customer Service & Engagement**
- Respond to customer inquiries, complaints, and feedback promptly and professionally
- Ensure a positive online shopping experience by addressing issues related to product quality, delivery, etc.
- Monitor customer reviews and ratings, working to resolve any issues raised by customers
- Monitor and maintain smooth functionality of admin work as well
- Requirements
- **Education**: Bachelor’s degree
- **Experience**: 1 years of experience in e-commerce,
Experience managing e-commerce platforms like Flipkart, Amazon,
**Job Types**: Full-time, Permanent
Pay: From ₹15,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 08/12/2024
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