Tele Calling Executive
7 months ago
Certainly Here's a sample job description for a Telecalling position in the IT industry:
**Job Title: IT Telecaller**
**Responsibilities**:
Make outbound calls to prospective clients and effectively communicate the features and benefits of our IT products and services.
Identify and qualify leads through strategic questioning and active listening.
Achieve and exceed daily, weekly, and monthly sales targets.
Build and maintain a strong customer database by accurately capturing and updating customer information.
Collaborate with the sales team to follow up on leads and ensure seamless communication between departments.
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Keep abreast of industry trends, product knowledge, and competitors to enhance selling techniques and product knowledge.
**Requirements**:
Proven experience as a Telecaller or similar sales/customer service role in the IT industry.
Excellent communication and interpersonal skills.
Strong persuasive and negotiation abilities.
Familiarity with IT products and services.
Ability to work in a fast-paced environment and meet deadlines.
Goal-oriented with a focus on achieving and exceeding targets.
Basic computer skills and familiarity with CRM software.
Positive attitude, resilience, and a willingness to learn.
**Education and Experience**:
- High school diploma or equivalent; Bachelor’s degree in Business, Marketing, or a related field is a plus.
- Previous experience in telemarketing or sales in the IT industry is preferred.
**Benefits**:
- Competitive salary and performance-based incentives.
- Training and professional development opportunities.
- Health insurance and other benefits.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7525976345
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