Social Work Connector

6 months ago


Satellite Ahmedabad Gujarat, India NVD Technologies Full time

As a Social Work Connector, your primary responsibility will be to facilitate connections between individuals seeking help and those who are willing to provide assistance or make donations. You will play a vital role in bridging the gap between those in need and those who want to make a positive impact on their lives. You will be working through our dedicated portal to ensure a seamless and effective matching process.

Key Responsibilities:
**Matchmaking**:Utilize the online portal to identify individuals who require assistance, support, or donations.
Analyze and understand the specific needs and preferences of those seeking help.
Identify potential donors, volunteers, or contributors who are aligned with the needs of the individuals seeking assistance.

**Communication**:Initiate and maintain clear and empathetic communication with both parties involved.
Effectively convey the needs and circumstances of those seeking help to potential donors or volunteers.
Communicate the intentions and expectations of donors or volunteers to the recipients of assistance.

**Empathy and Understanding**:Display a high level of empathy, sensitivity, and respect when dealing with individuals seeking help.
Demonstrate understanding of the challenges and emotions that both recipients and contributors might experience.

**Resource Management**:Keep track of available resources, including donations, services, and volunteer commitments.
Ensure the fair distribution of resources while considering the urgency and severity of each case.

**Data Entry and Documentation**:Maintain accurate and up-to-date records of assistance requests, donor profiles, and outcomes.
Compile reports and statistics on successful matches, impact, and areas of improvement.

**Conflict Resolution**:Address any conflicts or misunderstandings that may arise between recipients and contributors.
Act as a mediator to find common ground and maintain a positive experience for all parties involved.

**Continuous Improvement**:Provide feedback to the organization regarding the effectiveness of the matching process.
Suggest improvements to the portal and procedures to enhance the overall experience for both recipients and contributors.

**Community Engagement**:Actively participate in community outreach efforts to promote the portal and its mission.
Foster a sense of community among both those seeking help and those offering assistance.

**Requirements**:

- Strong interpersonal and communication skills.
- Empathetic and nonjudgmental approach.
- Excellent organizational abilities.
- Ability to work independently and as part of a team.
- Proficiency in using online platforms and databases.
- Understanding of confidentiality and privacy principles.
- Patience and resilience in handling emotionally charged situations.
- Knowledge of social services and community resources is a plus.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9104935054


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