Hostess/waitress

3 weeks ago

Mumbai, India oven Fresh Full time

**Hostess** is a person who works in the hospitality industry and is responsible for greeting and welcoming guests as they arrive at a restaurant, hotel, or other establishments. The hostess plays an important role in setting the tone for the guest's experience and creating a welcoming and hospitable atmosphere.

The job description of a hostess typically includes the following duties:
Greeting guests: The hostess is responsible for welcoming guests and ensuring they feel welcome and comfortable. This includes greeting guests as they arrive, showing them to their table, and providing them with any necessary information about the establishment.

Managing reservations: The hostess is responsible for managing reservations, ensuring that tables are allocated correctly, and that guests are seated in a timely and efficient manner.

Coordinating with other staff: The hostess works closely with other staff members, including servers, bartenders, and kitchen staff, to ensure that guests receive excellent service.

Handling complaints: In the event of a complaint or issue, the hostess is responsible for handling it in a professional and efficient manner, ensuring that the guest's needs are met.

Maintaining the hostess station: The hostess is responsible for maintaining the hostess station, ensuring that it is clean, organized, and well-stocked with necessary supplies.

Providing information: The hostess may be required to provide information about the establishment, including menu items, specials, and events.

Handling payments: The hostess may be required to handle payments from guests, including cash, credit cards, and gift certificates.

Upholding the establishment's standards: The hostess is responsible for upholding the establishment's standards for cleanliness, service, and hospitality.

Resolving conflicts: In the event of a conflict or disagreement, the hostess is responsible for resolving it in a fair and professional manner.

Overall, a hostess plays a critical role in ensuring that guests receive excellent service and have a positive experience at the establishment.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you stay in Mumbai ?

**Experience**:

- total work (preferred)

**Language**:

- Can you speak in good english ? (preferred)

**Speak with the employer**
+91 8976390020

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