Operations Executive

2 weeks ago


Noida, India Infervize Home Services Pvt. Ltd. Full time

We are looking for a qualified Operations Executives or Trainees who will offer excellent customer service and post purchase support.

**Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Maintaining a pleasant working environment for your team.

**Requirements**:

- Freshers may also apply.
- Graduates or Postgraduates.
- A minimum of a 3-6months internship experience in similar role.
- Excellent written and oral English communication skills.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- What is your highest qualification?
- Are you an immediate joiner?
- Are you a fresher?
- Can you read, write or speak English?
- Can you read, write or speak Hindi?
- Can you read, write or speak any other language? If yes then please mention.

Ability to Commute:

- Noida, Uttar Pradesh (required)

Work Location: In person


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