Digital Tools Administrator

1 month ago

Bengaluru, India Weir Group Full time

Role: Digital Tools Administrator

Work location: Hybrid; Bangalore

Manage Others: No

Purpose of Role:
Weir has an exciting Digital agenda building on our heritage of invention and expertise in the mining industry. We are building solutions to connect mining assets, people, and processes that help our customers and engineers make better-informed decisions using manufacturing intelligence technologies. We are also transforming the way we do business through an exciting Performance Excellence program. This growth in Digital capabilities requires us to ensure the tools used by the organisation are administered, managed, performant and used consistently. As a tools administrator, your role is to provide this support across all the Digital teams in Weir.

Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge - but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Objectives & Measurement

Key Responsibilities and Specific Accountabilities:
**Responsibilities**:
Tool Administration
- Administration of digital tools required by the digital and data teams across Weir including user administration, system administration and support
- Monitoring of tool usage and availability and coordinating any corrective action
- Tracking and management of tool roadmaps and version to ensure systems are kept up-to-date and secure
- Management and tracking of requests and support through ServiceNow
- Establishing and ensure system and support SLAs
- Manage tool licensing, renewals and budget with Finance and Management

Tool Champion
- Stay abreast of vendor and industry best practice
- Track and communicate best practice use of tools across the various communities of practice
- Act as point of contact for training and best practices
- Coordinate investigations and POCs into new tool usage
- Maintain register of active tools and facilitate community of practice reviews to ensure evolving best performance

Behavioral Skills:

- Excellent interpersonal and communication skills
- Critical thinker
- Very good analytical skills.
- Be pro-active and innovative.
- Should be quality conscious and process driven.
- Personal accountability and ownership for areas of responsibility.

Job Knowledge / Education and Qualifications

Education

Required:

- Bachelor’s in engineering, computer science, IT, or relevant and equivalent industry experience.

Experience
- 5 to 8 years of experience in equivalent role

Technical Skills:
Desirable:

- ITIL certification and Administration certification
- Cloud environments e.g. azure
- Administration of common tools such as github, sonarcloud, jira, etc

Skill sets required:

- Experience of tool administration for software development teams
- Experience of support processes such as ITIL
- Experience of tool administration for desktop and cloud based tools
- Resourcefulness and problem-solving aptitude
- Excellent communication skills

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our

Career Page

and

LinkedIn Life Page

- Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status._

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