Tele Caller Executive

2 months ago

Bandra West Mumbai Maharashtra, India Jugyah Full time

**About the Job**

**Jugyah**

We're hiring a Mumbai based Telecaller to join our Real Estate team.

**About Our Team And What We'll Build Together**

Jugyah's co-founders were introduced over their bonded fascination with real estate and how inefficient the rental and sale process is in India, even in 2024. We want to allow people to rent, sell, buy and finance their home in hours, not days.

We are disrupting the $300 bn real estate sector in India, with our end to end fin-tech enabled marketplace, where we allow home buyers and renters to complete their entire journey end to end on our platform: search, visit, discover, finance all on one digital platform assisted by our best in class agents.

**The world’s foremost fin-tech investors and India’s largest developers believe in us.** Our backers include, QED Investors, White Venture Capital, Whiteboard Capital, Singularity VC, Lodha Group, Prestige Group, Godrej Group, Harsh Jain (Founder of Dream11), Kunal Shah (Founder of FreeCharge), Ramakant Sharma (Founder of LivSpace) and many others.

**Here's a Bit More About What We're Looking For**

Job responsibilities include, but are not limited to
- Make outbound calls to potential customers and handle inbound inquiries related to property and our services
- Build rapport with customers, understand their needs, and provide detailed information about our services.

**What will set this person apart -**
- Bachelor's degree in finance, business or related fields is preferred.
- Strong verbal communication skills in English, Hindi and other regional languages.
- Basic understanding of Real Estate market
- Prior experience in telecalling, sales, or customer service, preferably in the Real Estate sector.

**Why our employees love working here**

We are mission driven and values driven:
Our mission is to make renting or leasing a home so frictionless, seamless and enjoyable that both tenants and owners wonder how they ever lived in a world without us.

Our vision is to build a multi-product eco system that serves the end to end financial, transactional and social needs of any individual’s real estate lifecycle.

**Our operating principles**:

- Be comfortable with discomfort

Re-shaping a $100 bn industry requires us to constantly push ourselves beyond our comfort zone and have difficult, transparent conversations with our colleagues. This is the only way for us to grow personally and professionally and we have no qualms about how unnerving this can be.
- Velocity First

We believe in shipping and experimentation first, analysis later. The greatest failure is not failure itself but not having the courage to experience failure quickly, learning from it and moving on.
- **Always be 20% dissatisfied**

At Jugyah, we are never satisfied. A little bit of perpetual dissatisfaction drives us to incremental improvement. Our work is never done.

We are values driven at every point - how we work, the way we work and our culture come straight from our core values. Each of us supports this incredible and takes part in its continued growth, fulfilling the needs of our audience each and every day.

We put you and your personal lives first - we have a generous benefits policy that demonstrates we are listening to what our employees need:
**Benefits**
- 22 days of paid vacation inc. 7 days sick leave
- Encouraged time off on your birthday
- Flexibility for remote work on a case by case basis
- Comprehensive insurance plans (from Plum) and commuter benefits
- Rewards for every work anniversary
- One month paid sabbatical after your five year anniversary as a full-time employee.

**We support our parents at all points on their journey**:

- 3 months of paid maternal leave
- 1 week of paid parental leave (paternal)
- Bereavement leave for pregnancy loss

**We have a vibrant, collaborative, and supportive culture (we celebrate and have fun)**:

- Weekly company updates led by our executive team
- Employee Resource Groups
- Annual employee award ceremony to celebrate individual accomplishments
- Weekly catered company lunch on Thursdays
- Clubs and activities designed to meet other employees like book clubs, new hire buddy programs, off-sites, and wellness focused classes
- Numerous culture events that enable our workforce, in the office and remote, to connect and have fun

Your career and development are a priority:

- Annual learning and development stipend
- DEI initiatives to ensure we are the best partners and colleagues to each other
- Career development guidance and planning

Pay: ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Compensation Package:

- Bonus pay
- Commission pay
- Performance bonus

Schedule:

- Day shift

Application Question(s):

- How many calls are you able to make on an average in a day?

**Experience**:

- Telecalling: 1 year (required)

Work Location: In person

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