Roles and Responsibilities:
1. Good communication

2. Knowledge of US Healthcare Clinical Workflows/Lifecycle

3. Training experience, preferably with EHR Ambulatory Clinics

4. Experience working with EHR software products.

5. A friendly overall demeanor, patience, outgoing attitude with a willingness to be challenged and to juggle multiple tasks and projects.

6. A professional manner; well-spoken

7. Basic understanding of Microsoft Outlook, Excel as well as a basic level of comfort with computers overall

8. Must have excellent customer service mostly through telephone and client management skills.

9. Excellent time management skills

10. Ability to articulate to train/demo remotely.

11. Good organizational skills with the ability multiple tasks.

12. Self-starter that can drive things, be responsible and accountable.

13. Prior working in customer service environment would be desirable.

Job Duties:
1. Demonstrate and train Electronic Health Record (EHR) software to healthcare professionals, medical doctors and allied healthcare professionals across numerous specialties.

2. Help clients navigate and understand the PracticeSuite software regarding EHR

3. Answer questions and provide customer support to clients on issues surrounding EHR

4. Suggest and manage clients in the creation of their workflows.

5. Manage client expectations and maintain time constraints while implementing EHR

6. Assist in customization of PracticeSuite EHR software to meet client requirements.

7. Work with rest of our onboarding and training team as well as work with our engineering team and technical support team

8. Suggest and automate clinical workflows using PracticeSuite EHR.

9. Any other duties that may arise from time to time within the group.

**Salary**: ₹50,000.00 - ₹700,000.00 per year

Schedule:

- Evening shift
- Monday to Friday
- US shift

Work Location: In person

**Speak with the employer**
+91 7025109666