General & Op Acctng. Associate
2 weeks ago
**Collections**
**Job brief**
**We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.**
**Minimum Experience, Education and Certification**
**s**
- **Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain**:
- **Requires 0-1 year of relevant experience.**
**Technical Skill**
- **Solid knowledge of relevant accounting principles**:
- **Solid data analysis skills**:
- **Problem resolving skills and should be a team player**:
- **ERP - SAP (preferred)**:
- **Working knowledge of MS Office and databases**
**Soft Skills**
- **Knowledge of billing procedures and collection techniques (preferred)**:
- **Comfortable working with targets**:
- **Patience and ability to manage stress**:
- **Excellent communication skills (written and oral)**:
- **Skilled in negotiation with clients**
**Responsibilities**:
- **Monitoring accounts to identify overdue payments**:
- **Finding and contacting customers to arrange debt payoffs**:
- **Keeping accurate records and reporting on collection activity**:
- **Take actions to encourage timely debt payments and as per contractual terms**:
- **Process payments and refunds**:
- **Ensure all payments are timely and correctly applied.**:
**Physical Requirements/ Working Conditions**
- **Ability to physically perform general office requirements.**:
- **Must be able to perform essential responsibilities with or without reasonable accommodations.
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