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Bpo - Domestic Process

1 month ago

Kolkata, India Capital infotech Full time

**Job Title**: BPO-Domestic Voice Process Executive

**Department**: Customer Service

**Reports to**: Team Lead

**Summary**:
**Responsibilities**:

- Answer customer calls in a professional and courteous manner.
- Understand and resolve customer issues.
- Provide customer support.
- Follow company policies and procedures.
- Maintain accurate records of customer interactions.
- Meet or exceed performance goals.

**Qualifications**:

- High school diploma or equivalent.
- 1+ year of customer service experience.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Ability to work under pressure.
- Proficiency in Microsoft Office Suite.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to learn and grow in your career.
- Collaborative and supportive work environment.

If you are interested in this position, please submit your resume on whatsapp
- 7903685371. SUPRIYA- HR.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

**Speak with the employer**
+91 7903685371