Tele Calling Executive

7 days ago


Ellis Bridge Ahmedabad Gujarat, India Jstechno solutions Pvt Ltd Full time

Key Responsibilities:

- Conduct outbound calls to potential clients to introduce and promote our IT and Tele solutions and services.
- Handle inbound inquiries from potential and existing clients, providing information about our offerings.
- Identify and understand client needs and requirements to provide appropriate solutions.
- Schedule appointments and meetings for the sales team with interested clients.
- Maintain and update the customer database with accurate and detailed information. Follow up on leads and maintain a high level of customer engagement.
- Achieve daily, weekly, and monthly call targets and KPIs.
- Collaborate with the sales and marketing teams to develop effective strategies for client acquisition and retention.
- Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

**Requirements**:

- 0-1 years of experience in telecalling, telemarketing, customer service, or a related field.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and the ability to build relationships with clients.
- Basic knowledge of IT solutions and services is preferred but not mandatory.
- Ability to handle rejection and remain motivated and persistent.
- Proficient in using MS Office Suite (Word, Excel, Outlook).
- Comfortable working in a fast-paced and target-driven environment.
- A degree in Business, Marketing, or a related field is a plus.

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 27/06/2024


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