Sales and Logistics Coordinator

3 weeks ago


Bengaluru Karnataka, India My indian things Full time

**Position Overview**:
**Responsibilities**:

- **Order Management**:

- Maintain accurate records of orders, including product details, quantities, and delivery instructions.
- **Sales Support**:

- Assist sales team members with order inquiries, pricing, and product information to facilitate the sales process.
- Communicate with customers to confirm orders, provide updates, and address any concerns or questions.
- **Logistics Coordination**:

- Coordinate with logistics teams to schedule and track deliveries, ensuring on-time and accurate fulfillment of customer orders.
- Liaise with warehouse staff to ensure proper picking, packing, and shipping of products.
- **Customer Interaction**:

- Act as a primary point of contact for customers regarding order status, delivery schedules, and any delivery issues or concerns.
- Provide excellent customer service and resolve any customer complaints or inquiries in a timely and professional manner.
- **Documentation and Reporting**:

- Prepare and maintain accurate documentation related to sales orders, delivery schedules, and customer communications.
- Generate reports on order status, sales performance, and logistics metrics as needed.
- **Process Improvement**:

- Identify opportunities to streamline order management and logistics processes to improve efficiency and customer satisfaction.
- Collaborate with internal teams to implement process improvements and best practices.

**Qualifications**:

- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Previous experience in sales support, customer service, or logistics coordination is preferred.
- Ability to work independently and as part of a team.
- A proactive and problem-solving mindset.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity for professional growth and advancement.
- Dynamic and collaborative work environment.

**Application Instructions**:

- Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be added, deleted, or modified as required._

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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