Markets Asset Servicing Associate

2 weeks ago

Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION** Job Responsibilities**:

- Ensure all pre-event reconciliation and pay date event processing related on Income events such as dividend, coupons and redemptions are completed in a timely manner to avoid impact in Desk PnL and Prime Clients
- Ensure partnership with external and internal counterparties, timely responses and completion of outstanding items in managing new and old items for payable and receivable claims covering SBL, market failed claims (dividend and bonds), coupon claims and Repo claims
- Perform oversight and ensure all cash breaks, wash breaks, suspense breaks and control account breaks are reconciled timely, match-off correctly and reduce or Nil accumulation of over 30 days aged items. Manage any potential system feed issues, late/incorrect investigation, follow-through till resolution.
- Ensure appropriate redemption calculations and settle with counterparty.
- Manage Key Performance Indicators (KPIs), Key Process Indicators (KRIs) in a proactive way
- Effectively lead teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies within the processes
- Communicate efficiently and effectively with Senior Management & escalate issues in a timely manner
- Perform periodic end to end process review, identify gaps if any & collaborate with control partners and relevant stakeholders to remediate process gaps
- Drive automation of new and existing processes using firm wide process transformation tools to enhance efficiency, reduce risk, improve controls, drive client experience
- Provide leadership - setting clear goals, strategies, and goals for the function
- Set expectations with direct reports where applicable, regarding positive motivation and leading through accountability
- Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes
- Partner with respective BAU domain leads to execute growth and change plans including platform migration and people development and support daily operational tasks

**Required Qualifications, Skills and Capabilities**:
**Required Qualification**
- ~6 - 9 years of relevant experience, preferably with Asset Servicing background covering either Income and Corporate action or with any Market Operations processing background
- Analytical mindset and problem-solving skills, with the ability to identify and resolve complex operational issues
- Excellent judgment and decision-making skills; solutions oriented
- Ability to partner with multiple internal teams, external clients & 3rd party service providers
- Ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals
- Ability to think strategically combined with strong analytical skills

**Preferred Qualifications**
- Minimum Bachelor’s degree [Finance, Business, Accounting]
- Experience in data transformation tools, such as Alteryx and data visualization tools
- Business analytics or project management certifications a plus
- With Series 99 license holder is a plus but not required

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and custo

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