Ar Caller
2 weeks ago
AR Caller
**ROLES AND RESPONSIBILITY**:
∙ Perform pre-call analysis and check status by calling the payer.
∙ Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
∙ Record after-call actions and perform post call analysis for the claim follow-up.
∙ Follow-up with insurance carriers for claim status of outstanding claims.
∙ Receive payment information if the claims has been processed.
∙ Analyze claims in-case of rejections.
∙ Ensure deliverables adhere to quality standards.
∙ Strong knowledge in Denial management
∙ Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
∙ Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact.
∙ Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments.
**JOB REQUIREMENTS**:
- Fluent verbal communication abilities / call center expertise
- Knowledge on Denials management and A/R fundamentals will be preferred.
Willingness to work continuously in night shifts
- Basic working knowledge of MS Office.
**Salary**: ₹300,000.00 - ₹500,000.00 per year
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Language**:
- English (preferred)
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