20apr walkin Jr. Sys Admin

**Junior System Administrator**

Department Service Delivery

Reports to Training Team

Work Model WFO

Shift Type Rotational shifts in EST.

**Position Summary**

The Junior System Administrator position, reports directly to the Technical Team Lead, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers.

The Junior Helpdesk System Administrator is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation of technology solutions.

**Education and Qualifications**
- Bachelor’s degree.
- Minimum one year of experience in dealing with international clients.
- Experience of working with teams of English-speaking countries

**Responsibilities**
- Troubleshooting on Desktops.
- Troubleshooting on Microsoft office 365, firewall and mail servers.
- Monitoring backups.
- Troubleshooting networks, virtualization, and windows servers.

**Capabilities**

**Skills**:

- Technology Graduate OR Bachelor of Science in IT.
- Must have a prior minimum 1 year of experience in customer service or technical support role.
- Effective interpersonal skills and relationship-building skills.
- Strong written and oral communication skills (Must have).
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Must be a team player but should also understand the importance of individual contributions.
- Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
- Must be flexible to work any shift in a 24/7 operation including night shifts.
- The work location will be decided by the Organization depending upon the business requirement.

Behavioral Skills
- Longevity and commitment in previous work
- Team player.
- Ability to meet target under pressure and time bound deadlines.
- Dynamic and pleasing attitude and personality.

**Our Culture and You**

What does the day in a life look like for the Junior System Admin? You come to work each day to an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big.

Our employees have indicated that with IT by Design, they find a home where their passion and career goals finally intersect for them to live a life full of purpose.

**Benefits**
- Competitive salary and benefits
- Great work-life balance
- Comprehensive on-job training, best-in-industry communications training, and sponsorship for skill development.
- Medical insurance coverage worth INR 5 Lakh for employees and their immediate family.
- Accidental policy coverage to INR 5 LakhTerm Life insurance worth INR 20 Lakh
- Community-based engagement clubs at work, including book and movies clubs.
- Community Wellness programs for employees' wellbeing specially taken by CEO Life By Design which covers sessions.

**NOTE: Bring Your Updated Resume..**

**Salary**: ₹150,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any Kind of International Customer Support Experience?

**Experience**:

- total work (required)

**Speak with the employer**
+91 7341143655
Application Deadline: 18/04/2023
- Health insurance