
Tele Caller
3 weeks ago
**Job Overview**
We are looking for a Tele caller to join our team. As a Tele caller, you will be responsible for making outbound calls to potential customers and providing them with information about our products and services. This is a full-time position based in Mumbai, India. We are seeking freshers with less than 1 year of experience.
**Qualifications And Skills**
- Excellent verbal communication skills
- Fluent in the local language
- Good listening and negotiation skills
- Excellent Research and record keeping skills
- Ability to build rapport with customers
- Ability to work in a target-oriented environment
- Customer-centric mindset
- Computer Savvy
- Prior Tele Calling Experience
- Having Exposure to cultural norms and Diverse points
**Day to Day Responsibilities**:
- Your primary focus will be on cold calling, pitching the value proposition and building relationships with prospective Clients.
- Make outbound calls to potential customers and provide them with information about our products and services.
- Follow up on leads generated through various marketing campaigns
- Achieve daily, weekly, and monthly targets for call volume and sales
- Build and maintain customer relationships by providing excellent customer service
- Handle customer inquiries and resolve any issues or complaints
- Maintain accurate and up-to-date records of customer interactions and transactions
- Collaborate with the sales team to identify upsell and cross-sell opportunities
- Stay updated on product knowledge and market trends to effectively communicate features and benefits to customers.
- Adhere to company policies, procedures and ethical standards in all customer interactions.
**Salary**: ₹240,000.00 - ₹360,000.00 per year
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
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