CNConfiguration Advisor

POSITION OVERVIEW:
Top Skills : Intune, SCCM

POSITION GENERAL DUTIES AND TASKS:

- SCCM L2 is well versed with OSD, IBCM deployment
- Minimum 5 years of experience in System Administration
- Good troubleshooting and Problem-solving skills.
- Proven Knowledge of Microsoft SCCM including deployment, expansion, installation, management, monitoring, and administration
- Good hands-on experience on Windows Platform with 2003/2008/2012/2016 operating systems
- Enterprise Level Security patch management
- Working knowledge of technical patching using tools like WSUS, SCCM
- Troubleshoot Deployment Queues, and performance issues of SCCM
- Diagnosing performance issues on SCCM using Windows diagnostic tools.
- Complies with all company policies and procedures
- SCCM Engineer (L2) will be responsible for the management and delivery of Windows-based services.
- Perform day-to-day routine tasks as mentioned in the checklist
- SCCM OS Check, Required Services Check, Events, Application Deployment, Patch Deployment, OS Deployment & monitoring.
- The individual can handle issues with lot more independence and can suggest and implement service improvement plans.
- Incumbent identifies and highlights the scope of automation to lead or Managers

Roles and Responsibility:

- Provides information for Inventory, Application Deployment, and Patch Management.
- Generate and publish reports - Weekly and Monthly.
- Plan, execute, and report Availability, MIS, Performance, and capacity management of SCCM Infra.
- Perform Root Cause Analysis for the incidents and handle technical escalations
- Handle L2/L3 technical escalations w.r.t SCCM.
- Performance, Availability, and Capacity Management.
- Install, configure, and administer the SCCM and services on Windows SCCM server systems.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
- Advanced administration and troubleshooting SCCM server.
- Meeting SLA in time to fix the errors and problems.
- Resolve issues related to Windows & SCCM Services Site replication, Group Policies, etc.
- Perform Incident Management for all SCCM and server-related Incidents.