Guest Relations Officer

3 months ago


Hassan, India Tapovana Heritage Resort and Spa Full time

Review arrival lists to welcome guests.
Attend to special guests (e.g. VIPs) and answer their inquiries.
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions).
Provide information about amenities, area and venues and promote services.
Anticipate guest needs and build rapport with customers.
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages).
Address customer complaints and escalate to Guest Relations Managerwhen needed

**Salary**: ₹16,000.00 - ₹21,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Hassan, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 9361973379



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