Collection Executive(Field)
2 weeks ago
**Key Responsibilities**:
- Negotiating payment schedules with debtors based on their financial situation and ability to pay.
- Investigating and resolving discrepancies in payments or outstanding balances.
- Maintaining accurate records of all communications with debtors.
- Following up with debtors to ensure payment arrangements are met.
- Liaising with other departments, such as accounts receivable, to resolve payment issues.
- Providing regular updates to management on the status of outstanding debts.
- Adhering to all relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA).
**Qualifications**:
- Previous experience in debt collection or a similar role is preferred.
- Excellent communication and negotiation skills.
- Ability to remain calm and professional when dealing with difficult situations or individuals.
- Strong attention to detail and accuracy in record-keeping.
- Proficiency in using computer software and databases to manage accounts and track progress.
- Knowledge of relevant laws and regulations governing debt collection practices is a plus.
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- Collection: 1 year (preferred)
License/Certification:
- Driving Licence (preferred)
Willingness to travel:
- 100% (preferred)
Work Location: In person
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