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Pd - OTC Spanish

1 month ago

Gurgaon, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._
- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
- Welcome to the relentless pursuit of better._

**_ _**
- Responsibilities_

**_ _**
- _Understand the negative impact to AMPS and data integrity issues if cash applied automatically is not audited. Also results in erroneous cash discounts and negative impact to cash flow._
- _Application of cash for business region_
- _Ongoing maintenance of A/R customer accounts continuously identifying and correcting items that require re-coding on auto cash or can be linked to available cash on account._
- _Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments._
- _Application of checks remittance to customers’ accounts under tight deadlines. Remain current on the workload and redistribute assigned work if necessary._
- _Must be willing to work overtime during peak periods, month end, and year end._
- _Ability to deal with difficult internal and external customer situations requiring tact and professionalism._
- _Ability to analyze and problem solve._
- _Accurate interpretation of vague remittance documentation_
- _Ability to deal with system issues and missing bank files._
- _Time management ensuring all time targets met._
- _Identify process improvements to improve customer behavior, cash processes, and auto cash match. Share knowledge gained with Team Lead and Team._

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications_
- _Any Graduate_
- _Relevant experience in Order to Cash Domain_
- _Spanish Language Speaker_

**_ _**
- Preferred Qualifications_
- _Good customer handling skills_
- _High Energy level_
- _Good interpersonal skills that can lead multiple responsibilities simultaneously._
- _Good influencing skills and interpersonal, analytical skills and attention to detail_
- _Good team commitment and results delivery orientation_
- _Good experience in Order to Cash end to end processes._
- What we can offer_
- _Attractive salary._
- _Stable job offers - employment contract._
- _Work in a multicultural and diverse environment with employees from over 30 countries_
- _Genpact supports professional trainings and great career development opportunities._
- _Free access to our award-winning learning platform_
- _Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts_

**_
Job_**_Process Developer_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 26, 2023, 1:53:10 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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