Guest Service Associate
1 day ago
DUTIES AND RESPONSIBILITIES - Box-Office / Concessions / Ushering.
1. To effectively operate the software system SHOWBIZZ generating revenue.
2. To follow correct cash handling procedures and revenue collection as per the polices and procedures laid down: Procedures include:
a) Collection of Revenue
b) Maintaining a cash float
c) Self audits
d) Recording maintaining and dropping revenue reports.
3. Effective patron handling which will involve:
a) Handling queries regarding film content, rating, show times.
b) Facility related queries.
4. Ensure highest level of integrity towards organization & patron.
5. Will ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling - Up selling - Merchandising - Seat Service.
6. Ensure the highest hygiene standards for the concession area and its equipments.
7. Will be responsible for handling the telephone system assisting patron queries, tele
- sales and ticket deliveries, by reducing call time.
8. Will have to study the layout of all the auditoriums & attend the patrons ensuring they take the correct Auditoria & their respective seats as per the ticket no.
Qualifications: HSC / Graduate / Diploma in Hotel Management & Computer literate.
Age: 18 - 25 yrs.
Work Experience: Freshers with zero to one year experience in Multiplex, Hospitality,
Retail & Allied industry would be preferred.
Pay: Up to ₹14,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 15/11/2024
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