Associate - Projects
2 months ago
**Job Summary**
**Responsibilities**
- User Management: Administer user accounts groups and permissions within the M365 environment.
- Compliance Management: Implement and manage compliance features such as data loss prevention (DLP) eDiscovery and retention policies.
- SharePoint Administration: Administer SharePoint Online including site creation configuration and management.
- Teams Management: Oversee the deployment and management of Microsoft Teams including team creation and policy configuration.
- System Monitoring: Monitor and troubleshoot M365 services and connectivity issues to ensure optimal performance.
- Software Deployment: Manage the deployment of Office 365 ProPlus including updates and version control.
- Documentation: Maintain detailed documentation of configurations processes and procedures.
- Team Leadership: Lead and mentor a team of M365 engineers providing guidance and support to ensure high performance and professional growth.
- ITIL Implementation: Implement and manage ITIL best practices for incident problem change and service management.
- Project Management: Lead M365-related projects including migrations upgrades and new implementations ensuring timely and successful delivery.
- Security and Compliance: Ensure the M365 environment adheres to security policies and regulatory requirements.
- Collaboration: Work closely with other IT teams and business stakeholders to align M365 services with organizational goals.
- Documentation: Maintain detailed documentation of configurations processes and procedures.
**Certifications Required**
- Relevant certifications such as Microsoft Certified: Enterprise Administrator Expert ITIL Foundation etc.
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