Apm
2 weeks ago
JOB SUMMARY:
Responsible for
o Revenue targets of the unit
o Productivity of the unit
o Recruit, coach and develop ADM and Agent Advisors
o Adherence to Customer service standards
KEY RESPONSIBILITIES:
Meet unit targets
Achieve revenue targets
Ensure implementation of GOLD system
Supervise the activity plan of Sales
Managers & Agents to ensure that these are fulfilled as per the desired standards
Ensure that all Sales Managers and Agents under supervision perform as per the
company’s rules and regulations
Track productivity measures as for the unit:
AFYP
Case rate
Annual mode business
Persistency
Paid cases per agent
YTD appointments
SM appointments
Pro active agent retention
Annual FYC standards
Execute plans for growth of the agency
Identify, interview and select new ADMs from natural market and by networking
Ensure adherence to laid down sales and service standards for ADMs
Conduct weekly performance review and planning (PRP) for ADMs
Ensure retention of ADMs by formulating their development plans, meeting their training needs and
communicating with them on a regular basis
Build leadership pipeline of future ADMs & APs from the unit.
**Requirements**:
Exp-5+years in insurance sales with team handling skills
**Benefits**:
Industrial standards
