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Floor Supervisor

1 month ago

Delhi Delhi, India Perch Wine and Coffee Bar Full time

**Description**

**Responsibilities**
- Supervise and oversee front-of-house staff, ensuring exceptional service delivery
- Train new employees on policies, procedures, and customer service standards
- Monitor and manage the dining area, ensuring cleanliness and proper setup
- Resolve customer complaints and ensure overall customer satisfaction
- Maintain inventory of supplies and equipment, coordinating with the management team for timely replenishment
- Collaborate with the kitchen staff to ensure efficient food delivery
- Implement and enforce health and safety regulations

**Requirements**:

- Previous experience of 1-2 year in a supervisory role in the restaurant industry
- Women staff required
- A strong understanding of food and beverage operations
- Excellent customer service and interpersonal skills
- Proven ability to lead and motivate a team
- Exceptional attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work evenings, weekends, and holidays as required

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Work Location: In person