Salesforce Architect

2 weeks ago

Bengaluru Karnataka, India IBM Full time

Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Welcome to the Customer Engagement and Design Space. We solve a wide variety of client challenges such as creating end-to-end experiences, Intelligent Workflows and advocating for a human-centered experience as an integral part of Cloud deals.

Your Role and Responsibilities

In this Salesforce Architect role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
- Involved in all aspects of a project and has dual ability to maintain the broad vision required for design development of a project, including strategic thinking and leadership. Oversees the intricate details of a project from inception through launch. Has a strong understanding of the Client's business, industry, economic model, organizational trends and customer needs in order to lead with relevant digital marketing solutions.
- Partner across teams to recommend and determine appropriate project execution models (waterfall and/or agile practices) and determine project engagement type (Retainer, Fixed Fee, Time and Materials) as part of solutioning. Establishes and maintains a Center of excellence for every project with Client, and/or Subject Matter Experts (SMEs). Serves as a central point of contact for project estimates, utilizing department leads and SMEs to determine estimates for their team's activities. Facilitates the creation of accurate project plans with clearly defined milestones, deliverables and tasks. Work with department SMEs to determine department level deliverables and create resource allocation/staffing plans for the lifecycle of the project. Experience with IBM Design Thinking, Agile, DevOps, Scrum, SAFe, LeSS and SDLC.

**Responsibilities**:

- For a given scope area, evaluate architectural models and perform/drive in-depth analysis of systems, data flows processes, and KPIs/metrics about the current state
- Develop understanding of business processes, data flows, strategy, and long-term thinking to come up with an end-state architecture for large and complex systems
- Proficient in performing design and code reviews.

Required Technical and Professional Expertise
- Salesforce Technical Architecture Experience and leading dev/test for US based client
- Salesforce Sales Service Mktg Cloud and FSL - APEX

Preferred Technical and Professional Expertise
- Any automobile industry domain experience is Preferable not required.

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback

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