Digital Product Owner

3 weeks ago

Bengaluru, India BT Full time

Digital Product Owner

**Job Req ID**:17617**Posting Date**:8 Jun 2023**Function**:Product & Propositions**Location**:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India**Salary**:Competitive**Why this job matters**
Be part of the transformation of our digital experiences. You’ll be responsible for the performance of a digital journey or product.
- You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers.
- The exact digital product or journey in scope of any of our roles will evolve over time. You’ll be assigned to a squad based upon a combination of your background, development needs, interests and the business’ needs.
We have a variety of squads that range from improving our BT and EE journeys and products, conversational commerce to delivering API’s and services.

**What you’ll be doing**
You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
- You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities
- You’ll use the product vision and strategy to define and evolve objectives and key results for your squad
- You'll input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio
- You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
- You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives
- You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision
Skills and qualities required for the job
Coach - Coach, mentor and provide feedback where appropriate.
- Creative - To think big and beyond the day to day.
Feedback focused - Understands and applies lean principles of rapid build / measure / learn cycles.
- Collaborator - Works with peers, scrum teams and business stakeholders to maximise value created by squad.
- Customer obsessed - relentlessly campaigns to enhance customers’ lives.
- Commercial - sound understanding of what creates value and what does not.
- Technically Knowledgeable - Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.
- Driven - Does everything within their tribe’s control to deliver what was promised and ensures operational vigilance. But understands when to push back.
- Analyst - data driven, consuming data and insight, utilising this to drive great customer experiences.

**Our leadership standards**

**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

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