Customer Service
1 month ago
**Responsibilities**
- Understanding the products and services offered by the company.
- Setting a sales target and developing a marketing strategy for the same.
- Calling existing and potential customers to update them about the recent launches.
- Updating the database with all the customer's information.
- Ensuring the customers are satisfied by the services provided to them.
- Using a sales script to handle the customers efficiently.
- Building a strong relationship with the old and existing customers.
- Taking and processing customers' orders in a professional manner.
- Creating monthly sales reports and presenting them to the Telesales Manager.
- Providing an excellent customer service to the custmers.
- Answering to customers' questions in regards to products and services.
- Adhering to all the company’s rules and regulations.
- Stay abreast with the latest trends in the industry.
**Requirements**:
- Bachelor’s degree in any field or High school diploma.
- Excellent oral and written communication skills.
- Pleasant and customer-oriented individual.
- Ability to handle multiple tasks.
- Exceptional sales and negotiation skills.
- Ability to solve complex problems promptly.
- Ability to deal with different personalities.
- Good time management skills.
- Ability to provide excellent customer service.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8130958318
Expected Start Date: 24/04/2023
- Health insurance
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