Process Associate

2 months ago


Ahmedabad, India Carolina Outsourcing Pvt. Ltd. Full time

Collect information of Insurance claim of patients via IVR, Insurance portals or calls

Evaluate the received information and process accordingly

Capture the data of payments/transactions in the required format Maintain adequate documentation on the client software to send necessary documents to insurance companies and maintain clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

**Skills**:
Excellent verbal, written communication and interpersonal skills.

Good analytical skills and reasoning abilities.

Intermediate knowledge of MS Word, MS Excel.

Intermediate working knowledge of computer e.g. Internet Browsing, using basic shortcut keys, accurate typing.

**Qualifications**:
**Any Science Graduates or Post Graduates (Freshers are preferred)**

**Available shifts**:
**12 PM to 09 PM**

**02 PM to 11 PM**

**03PM to 12 AM**

**05 PM to 03 AM**

**08 PM to 06 AM**

**Salary**: ₹17,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- US shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance

**Speak with the employer**
+91 9033628606


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