Operational Resilience

7 months ago

Bengaluru, India eliterecruitments Full time

**Operational Resilience**:
**Location - Pune/Bangalore**

**Experience - 6 To 8 Years**
**KEY RESPONSIBILITIES**:

- Responsible for transversal oversight and governance of the disciplines of Operational resilience - Business Continuity, IT Service Continuity, and Crisis & Incident management as per Group Security strategy and framework.
- Oversee the Operational Resilience Controls Framework implementation within the countries and ensure the maturity targets are met.
- Provide support to the Chief Operational Resilience Officer (CORO) for transversal oversight across all 3 disciplines; support the CORO in the crisis and incident management controls, global documentation, strategy, and implementation in countries.
- Collaborate with and support the Group Security Practice. Interactions with AXA Partners Head of Operational Resilience, Country OR community (BC Managers, IT Managers, Country managers), Regional Security Manager, Local Security officers, OR Managers and other stakeholders as necessary to ensure presence, quality and effectiveness of processes & controls.
- Serve as an advisor to the local countries in the implementation and maintenance of operational resilience processes and controls and provide support to Regional Security Managers in their Operational Resilience activities.
- Ensure policies, shared security services and action plans are implemented based on the Group Security Strategy.
- Identify & analyze risk and recommend appropriate mitigation options.
- Ensure the high quality and consistency of reporting and action plans produced by local entities.
- Consolidate reporting and evidence provided by local entities and at the regional level.
- Perform Quality Assurance at the central level to reinforce confidence in the maturity level raised by countries.
- Assess the impact on the business environment and advice on appropriate mitigation actions or the prioritization of projects and investments within the entity.
- Escalate the need to redirect investment or change practices to mitigate critical risks and ensure legal, regulatory or commercial compliance.
- Implement continuous improvement processes and activities (e.g. good practices, reporting, problem resolution, automation, templates formalization) to ensure the quality and relevance of Operational Resilience services.
- Promote a culture of information security and raise awareness.
- Ensure development and maintenance of auditable processes to enforce consistency across the region.

**Technical/ Functional Knowledge, Skills and Abilities -**
- Awareness regarding good business continuity, ITSCM, and Crisis / Incident management practices and standards (DRII, BCI materials, ISO 22301, 22316, etc.)
- Awareness regarding relevant regulation is a plus, especially in DORA.
- Experience in business continuity (BIA, RA, BCP)
- Experience in IT service continuity (RTO/ RTC/ RPO/ RPC), crisis and incident management, security risk analysis, auditing, information security
- Experience in the financial/insurance/assistance industry is a plus.
- Experience preparing and reviewing business continuity, crisis management and IT service continuity plans is a strong plus.
- Ability to work efficiently with data (report consolidation, correlation) and reporting tools (advanced Excel, Power BI,)
- Fluent in English (additional languages - French, Spanish,- are an asset)
- Excellent problem-solving skills.
- Ability to plan and execute project plans.
- Ability to deliver work with minimum supervision and effectively operate in a dynamic global organization.
- Knowledge of risks and risk mitigation strategies.
- Strong interpersonal, oral, and written communication skills.
- Experience with ClearView, SendWordNow, and SharePoint is a plus.

**Education, Professional Qualifications and Experience -**
- At least 3 years of operational resilience, business continuity, IT service continuity experience or auditing
- CBCP, CBCI or other relevant certifications would be a strong asset.
- Bachelor’s in computer science, management information systems, information security or related field is preferred.

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