Call Center Executive

7 days ago


Pune, India chronicle technologies pvt.ltd Full time

(ONLY EXPERIENCED INTERNATIONAL CALL CENTER CUSTOMER CARE EXECUTIVE)

We are looking for a motivated experienced Call Center Customer Service Representative WITH ATLEAST 2 YEAR OF EXPERIENCE to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management.

You should be able to make outbound calls to the customers informing them about promotional offers. In addition to this, you should be able to gather feedback from customers and maintain a record of the same. Furthermore, you should process customer refunds and handle any special requests professionally.

To perform at this job role, you should be aware of the customer service practices and maintain a calm composure at all times. Also, you should be able to maintain an accurate record of all customer details and update the same in a timely manner.

Get in touch with us if you have the experience and skills, we are looking for. We would love to have you onboard.

**Salary**: ₹12,000.00 - ₹30,706.43 per month

**Benefits**:

- Work from home

Schedule:

- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- 2 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8275027525


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