Customer of Health Cz
6 days ago
Customers of health care providers often need assistance finding information about products and services, placing orders, and resolving issues. In these situations, customer care representatives are there to step in and help. They handle a large volume of inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing homes. In many cases, customer care representatives must follow call scripts to handle various topics and be a positive contact point between their company and its customers. In a clinical setting, customer care representatives may also be responsible for administrative duties. These tasks can include patient intake paperwork, setting appointments, sending and receiving correspondence, data entry, and maintaining referral files. They are often also responsible for reviewing submitted documents to make sure they have the proper information for billing purposes. Customer care representatives play an important part in ensuring patient satisfaction for any healthcare organization.
**Job Types**: Full-time, Part-time, Fresher
Pay: ₹189,769.40 - ₹582,329.97 per year
Expected hours: 40 per week
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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