Visa Counselor

2 weeks ago


Patiala, India The British Academy Full time

Job Title: Visa Counsellor

Department: Visa Services

Reports To: Visa Services Manager

**Job Summary**:
**Key Responsibilities**:
1. **Client Consultation**:

- Conduct thorough consultations with clients to understand their specific visa requirements and intentions.
- Assess eligibility criteria and advise clients on the most suitable visa options based on their needs.

2. **Documentation Assistance**:
3. **Application Processing**:

- Stay updated on changes in visa regulations and procedures to ensure accurate and timely processing.

4. **Communication**:

- Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates.

5. **Compliance and Quality Assurance**:

- Ensure adherence to all relevant visa regulations, policies, and procedures.

6. **Client Education**:

- Educate clients on visa regulations, travel restrictions, and any other relevant information.
- Provide guidance on best practices to enhance the likelihood of visa approval.

7. **Record-keeping**:
8. **Team Collaboration**:

- Collaborate with colleagues in the Visa Services department to share knowledge and best practices.
- Participate in training sessions to stay informed about changes in visa policies.

**Qualifications and Skills**:

- Bachelor's degree in a relevant field.
- Previous experience in visa counselling or a related field is preferred.
- Strong knowledge of visa regulations and procedures.
- Excellent communication and interpersonal skills.
- Attention to detail and ability to handle confidential information.
- Multilingual skills may be advantageous.

**Working Conditions**:
The job may require occasional overtime and flexibility in working hours to accommodate client needs. The role may involve sitting for extended periods and occasional travel to attend training sessions or represent the company at relevant events.

Pay: ₹9,732.70 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to Relocate:

- Patiala, Punjab: Relocate before starting work (required)

Work Location: In person

Application Deadline: 08/03/2024
Expected Start Date: 10/03/2024


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