Front Desk Receptionist

3 weeks ago

Coimbatore, India Accent Techno Soft (ATS) Full time

Job Description of a Front Desk Officer:
Position: Front Desk Officer

A Front Desk Officer, also known as a Receptionist or Administrative Assistant, plays a crucial role in providing a positive and professional first impression for visitors, clients, and employees entering a company or organization. This position involves various administrative and customer service tasks, and the Front Desk Officer serves as the face and voice of the organization.

**Responsibilities**:
1. Greeting Visitors: The Front Desk Officer is responsible for welcoming and greeting visitors, clients, and employees as they enter the premises. This includes providing a warm and friendly reception and directing them to the appropriate person or department.

2. Answering and Managing Calls: Handling incoming telephone calls, routing them to the relevant individuals, taking messages, and addressing general inquiries are key responsibilities of the Front Desk Officer.

3. Managing Inquiries: Responding to general inquiries from visitors and callers regarding the company's services, products, or other relevant information.

4. Scheduling Appointments: Coordinating and scheduling appointments for clients and visitors, ensuring efficient use of time for both parties.

5. Handling Mail and Packages: Receiving, sorting, and distributing incoming mail, packages, and deliveries to the appropriate recipients within the organization.

6. Maintaining Front Office Area: Keeping the front office area clean, organized, and presentable at all times, creating a welcoming environment for visitors.

7. Administrative Support: Assisting with various administrative tasks, such as data entry, filing, and document preparation, as needed by other departments.

8. Monitoring Access: Maintaining security and access control by ensuring that only authorized personnel enter restricted areas and issuing visitor badges as required.

9. Assisting with Visitor Arrangements: Helping with travel arrangements, accommodation bookings, and transportation for visitors, if necessary.

10. Coordinating Meetings: Assisting in organizing meetings by booking conference rooms, arranging refreshments, and managing audio-visual equipment, when applicable.

Skills and Qualifications:

- Excellent Communication: Strong verbal and written communication skills are essential to interact with visitors, clients, and employees effectively.
- Customer Service Orientation: A friendly and customer-centric approach is important for providing exceptional service to all individuals contacting or visiting the front desk.
- Organizational Skills: The ability to multitask, prioritize, and handle various administrative duties efficiently is crucial for this role.
- Professionalism: Front Desk Officers should present a professional and polished image while adhering to company policies and maintaining confidentiality.
- Problem-Solving Skills: The ability to handle unexpected situations calmly and find solutions to various challenges that may arise at the front desk.
- Adaptability: Being flexible and adaptable to different situations and working with diverse individuals is important in this dynamic role.

Overall, a Front Desk Officer serves as a vital link between the company and its visitors, clients, and employees, ensuring smooth operations and positive experiences for all parties involved.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7402740296

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