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Fresher Graduate Computer Operator/ Customer

2 months ago

Bhopal, India Online Cool Work Full time

**Responsibilities**:

- Utilize computer software to perform various tasks such as data entry and report generation
- Maintain customer records, including updating customer profiles and inputting payment information
- Troubleshoot and resolve technical issues, including network connectivity and software performance
- Perform quality checks on various products and services to ensure they meet company standards
- Work closely with other departments to ensure seamless service to customers
- Follow company policies and procedures to ensure efficient and effective service is provided

**Requirements**:

- High school diploma or equivalent required, some college coursework in computer science or a related field preferred
- 1+ years of experience in customer service or technical support
- Experience with computer software, including Microsoft Office and Google Suite
- Excellent written and verbal communication skills
- Ability to stay calm and collected in high-pressure situations
- Strong problem-solving skills, utilizing critical thinking to identify solutions
- Attention to detail and ability to multitask in a fast-paced environment.

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