Tele Calling Executive

1 week ago


Athwa Gate Surat Gujarat, India Ayaani Diamonds and Jewellery pvt. ltd Full time

**Key Responsibilities**:

- **Outbound Calling**: Make proactive calls to existing and potential customers to introduce new products, promotions, and special offers.
- **Sales Generation**: Identify and pursue sales opportunities through effective communication and persuasion techniques. Meet or exceed sales targets set by the company.
- **Product Knowledge**: Develop a deep understanding of our jewelry and diamond products, including their features, quality, and pricing, to effectively communicate their value to customers.
- **Customer Service**: Address customer inquiries, concerns, and complaints in a professional and timely manner. Provide accurate information about products, pricing, and policies.
- **Relationship Building**: Build and maintain positive relationships with customers to foster loyalty and repeat business. Follow up with customers to ensure satisfaction and encourage future purchases.
- **Database Management**: Update customer information, sales activities, and interactions in the company's CRM system accurately and efficiently.
- **Market Research**: Gather feedback from customers regarding their preferences, needs, and purchasing behavior to inform product development and marketing strategies.

**Requirements**:

- **Excellent Communication Skills**: Strong verbal communication skills in the local language(s) and proficiency in English. Ability to articulate product information clearly and persuasively.
- **Sales Experience**: Prior experience in sales or customer service roles, preferably in the jewelry or luxury goods industry. Proven track record of meeting or exceeding sales targets.
- **Product Knowledge**: Familiarity with jewelry and diamond products, including different types of gemstones, metals, and designs. Willingness to learn and stay updated on industry trends.
- **Customer Focus**: Customer-centric mindset with a passion for providing exceptional service. Ability to empathize with customers' needs and preferences.
- **Ethical Conduct**: Commitment to maintaining the highest ethical standards in all interactions with customers and colleagues, particularly when handling sensitive information or high-value transactions.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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