See more Collapse

Customer Care Executive

4 weeks ago

Gurugram Haryana, India Project X Placements Full time

**ROLES AND RESPONSIBILITIES**
- Responsible for creating an exceptional 1st-time customer experience.
- Manage customer accounts and resolve customer queries.
- Receive inbound customer calls and provide exceptional customer service.
- Provide accurate information about the company’s products and services.
- Troubleshoot customer issues and provide solutions in a timely manner.
- Document cases, recommendations and resolutions clearly in the CRM system.
- Follow Quality Assurance & compliance guidelines.

**JOB DETAILS**
- Company: Leading Multinational BPO
- Post: Customer Care Executive (Digital - AM)
- Location: Udyog Vihar, Gurugram
- Shift timings: Night Shifts (Rotational)
- Working Days: 05 Days (Rotational)
- Week Offs: 02 Days (Rotational)

**PERKS & BENEFITS**
- Salary: Upto ₹24,500 monthly (₹27,000 CTC +₹2,000 PLI)
- Incentives: Based on Performance
- PF & Medical Benefits
- Free Meals
- Both Side Cab Service

**SELECTION CRITERIA**
- Bachelor’s degree in any field
- Minimum of 6 months of experience in an International BPO environment
- Excellent communication, problem-solving, and customer service skills
- Applicant should be comfortable with night shifts and WFO

**REQUIRED SKILLS**
- Excellent communication skills (verbal & written)
- Problem-solving and troubleshooting skills
- Ability to multi-task, prioritize, and manage time effectively

**INTERVIEW PROCEDURE**
- Round 1 - HR (Telephonic)
- Round 2 - Voice and Accent (Telephonic/ Video Call)
- Round 3 - Ops (Telephonic/ Video Call)
- Round 4 - AMCAT (Online)
- Round 5 - Mettl Test (Online)
- Round 6 - Versant (Voice & Written)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- excellent English (preferred)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**
+91 8287260055
- Health insurance

We have other current jobs related to this field that you can find below

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India REVIVO Full time

    **Company Description** **Role Description** This is a full-time on-site role as a Customer Care Executive at REVIVO located in Gurgaon. As a Customer Care Executive, you will be responsible for providing high-quality customer support, ensuring customer satisfaction, and delivering excellent customer service. Your day-to-day tasks will include effective...

  • Customer Care Executive

    1 month ago

    Gurugram, Haryana, India Tutor Consortium Pvt Ltd Full time

    **CUSTOMER SERVICES ASSOCIATE** This is a full-time on-site role for a Customer Care Executive located in Gurugram. As a Customer Care Executive, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer queries, resolving complaints, assisting with product...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India Ileads Auxiliary Services Private Limited Full time

    **Customer Care Executive** - Resolve Customer queires - Good Communication in Tamil language - Fresher or minimum 6 months experience can also apply - Immediate joining. Pay: From ₹17,000.00 per month **Benefits**: - Flexible schedule - Paid time off Schedule: - Day shift - Weekend availability **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India betterment quest solution Full time

    We are looking customer care executive good communication skill in english Pay: ₹16,000.00 - ₹32,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Bachelor's (required) **Experience**: - Technical support: 1...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) -...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India Smart Source Full time

    Hiring for Customer Care Executive International BPO Rotation Night Shifts Travel Process 5 days working Cabs provided Salary - 15-32k Inhand Excellent communication skills Providing customer support or service to customers International voice process Immediate joiner will be preferred **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India Bridgexcel innovations pvt ltd Full time

    jd location -gurugram position - customer care executive. working days - 6 days salary-25k to 30k Experience-fresher and experience both can apply NEED EXCELLENT COMMUNICATION IN ENGLISH **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical...

  • Customer Care Executive

    2 weeks ago

    Gurugram, Haryana, India Tripleplay Intractive Pvt Ltd Full time

    We Are Hiring Customer Care Executive Job Location Gurgaon Fix Salary 18k to 25k Call me 7703954184 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...

  • Customer Care Executive

    2 weeks ago

    Gurugram, Haryana, India betterment quest solution Full time

    we are looking customer care executive inbound process good comms in english fresher and experience both can apply Pay: ₹16,000.00 - ₹30,000.00 per week **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Yearly bonus **Education**: - Higher...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India Career Creed HR Services Pvt Ltd Full time

    **Customer Care Executive**: - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to work well in a team and collaborate with cross-functional teams - Attention to detail and ability to prioritize tasks - Patience and empathy to effectively handle customer concerns - Proficiency in customer...

  • Customer Care Executive

    3 weeks ago

    Gurugram, Haryana, India Diam resources Pvt. Ltd Full time

    Position - Customs care Executive Location - Gurgaon, sector 18 Salary - 25k to 30k Rotational shift Male and Female both can apply Excellent Communication Required - Graduated Interview - Virtual **Job Types**: Full-time, Permanent **Salary**: Up to ₹30,000.00 per month Schedule: - Morning shift - Night shift - Rotational...

  • Customer Care Executive

    5 days ago

    Gurugram, Haryana, India National Placement Full time

    **Position**:Customer Care Executive **Experience**: Minimum 1 year to Maximum 2 Years, plus point if resource will be from eyewear retail industry. **Salary**:20,000 to 30,000 INR per month CTC - Immediate Joiners will be plus. - Willingness to provide great customer service - Ability to learn about products and services and describe/explain them to...

  • Customer Care Executive

    6 days ago

    Gurugram, Haryana, India The Curious Staffing Full time

    **JOB DESCRIPTION** - Looking For Customer Care Executive - Graduation Mandatory - Excellent / Fluent communication needed - 5 Days of working - Rotational shift - Rotational Week off - Salary - 25k CTC to 33KCTC **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹33,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India Kalp Solutions Full time

    **Job Title: Customer Care Executive** **Responsibilities**: - Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and effectively. - Maintain accurate customer records and update information as necessary. - Collaborate with team members to ensure customer satisfaction and meet service-level agreements. -...

  • Customer Care Executive

    4 days ago

    Gurugram, Haryana, India Nation Wide Consultancy Full time

    Job Profile: - Customer Care Executive Process: - Real Me Qualification: - +2 and Graduation Shift Timing: - 9am-6am Location;-Sector 18,Gurugram WORK FROM OFFICE ONLY **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India Vighnaharta Screening Pvt. Ltd. Full time

    **Job Title: Customer Care Executive (CCE)** **Location**: Gurugram **Shift**:Day Shift **Salary**: ₹18,000 - ₹22,000 (Without PF) **Language Must -** Panjabi and English We are seeking a Customer Care Executive to join our team in Gurugram. Strong communication skills, multitasking abilities, and a customer-focused approach are essential. Prior...

  • Customer Care Executive

    2 weeks ago

    Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

  • Customer Care Executive for Ludhiana

    1 month ago

    Gurugram, Haryana, India LEEFORD HEALTHCARE LIMITED Full time

    **About Us**: Leeford Healthcare Limited, a prominent name in the pharmaceutical industry, ranks among the top 50 pharmaceutical companies in India. With a comprehensive portfolio of over 1800 products, we cater to both the Indian and international pharmaceutical markets across diverse therapeutic segments. Our commitment to quality, affordability, and...

  • Customer Care Executive

    2 months ago

    Gurugram, Haryana, India A2Z hr consultants Full time

    We have opening in Faircent company it is one of the best financial company location - Gurugram completely work from office timing -9 am -6 pm profile - customer care executive Need Excellent communication skills in English (verbal & written ) graduation should be done Hr Vaishali 7291989536 **Job Types**: Full-time, Fresher **Salary**:...