Inside Sales Executive

2 weeks ago

Indira Nagar Bengaluru Karnataka, India HUBWORK Full time

Inside Sales Associate
- Location: Bangalore
- Work Hours: 9 am to 6 pm or 10 am to 7 pm, based on roster.
- Full-time Opportunity - 6 days working with 1 rotational week off (Note: Saturdays/Sundays will be work from home)

About the Role

We are seeking an entrepreneurial Inside Sales Associate to join us, a rapidly growing women's health tech startup in Bangalore. The Inside Sales Associate will play a crucial role in understanding customer journeys, converting leads to customers, and appropriately up-selling/cross-selling our services across different channels.

**Responsibilities**:
1. Direct Customer Engagement:

- Call customers/leads to understand conversion likelihood and reasons for not converting.
- Interact with customers via WhatsApp through the CRM platform.

2. Customer Relationship Building:

- Provide information about the company's products or services, addressing customer inquiries and concerns.

3. Product Knowledge:

- Develop a deep understanding of the products or services offered by the company.
- Effectively communicate the value proposition of the products to potential customers.

4. Sales Pitch Customization:

- Customize sales presentations to address the unique needs of each customer.

5. Closing Deals:

- Use persuasive and negotiation skills to close sales deals.
- Overcome objections and address concerns to secure customer commitment.

6. CRM Management:

- Keep accurate records of customer interactions in the Customer Relationship Management (CRM) system.
- Track leads, opportunities, and sales activities to measure performance.

7. Achieving Targets:

- Work towards achieving or exceeding sales targets and quotas.
- Regularly report progress to sales leadership.

8. Collaboration:

- Collaborate with other teams, such as the care team and clinic team, to ensure a seamless customer experience.

9. Continuous Learning and Adaptability:

- Stay informed about industry trends, competitor products, and sales techniques.
- Continuously improve product knowledge and sales skills.
- Adapt to fast changes in products, processes, or sales conditions.

10. Feedback and Improvement:

- Seek feedback from customers and sales leaders to identify areas for improvement.
- Actively participate in training programs to enhance skills.

11. Documentation:

- Prepare and maintain documentation related to sales activities, contracts, and customer interactions.

If you are passionate about women's health, enjoy tailoring healthcare solutions to their needs, and thrive in a dynamic, tightly knit organization, don't hesitate to apply

Note: Women and individuals with prior experience working in healthcare for inside sales are preferred.

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Inside sales: 7 years (preferred)
- healthcare: 7 years (preferred)

Work Location: In person

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