Operations Executive

5 months ago

Mumbai, India smiles.ai Full time

**About Dezy**

**Dezy** is a rapidly growing dental health-tech company with an impeccable online presence.
**Dezy, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures**.
**Dezy** is poised to take the dental care industry to the next level, thanks to strong engagement from our current Partners, Sequoia Capital India and Chiratae Ventures.

We are providing an incredible opportunity for a pleasant, detail-oriented, technically savvy
** City Operations Executive **to join a high-growth start-up and help build a company from the ground up. For someone wishing to accelerate their career growth considerably ahead of the conventional curve, this role guarantees significant leadership and resume-building in a short period of time.

**Our Mission**:
We want to build India & GCC’s largest and most-trusted Dental Care Brand.
_We are a technology company at heart that has developed several key innovations that help consumers with a Free & Fair diagnosis at the comfort of their home, usually just using their smartphone;_ this solves for the biggest consumer issues on pre-purchase clarity on pricing, quality and expected results. Our proprietary tech and systems enable us to deliver high quality services at honest prices by leveraging several operating efficiencies and process enhancements.

**Our Team and Culture**:
We are building an extremely flat knowledge-driven organization with no hierarchy and very high ownership. We stand for approachability and credibility to our consumers, and we want the same values to reflect internally in our org culture as well. If problem-solving, building solutions from scratch, scaling them across geographies excite you - you are welcome at Dezy. We look for high positive energy, clarity of thought, and a great work ethic as the primary parameters, if you bring in specific vertical expertise or relevant experience in tech, sector, business ops, or growth that is an obvious enabler too.

**Specialties**

Invisible Smile Aligners, Dental Implants, Smile Makeover, Root Canal, Teeth Whitening, Dental Veneers, Digital Consultation, and At Home Services

Industry: Health, Wellness & Fitness

**Location**: Hyderabad

**Responsibilities: City**
**Operations Executive**
- Managing the city operations - appointment schedules, appointment completion and device movement within the city
- Ensure maximum appointments are completed within a single day
- Take ownership of the operational assets and ensure their quality maintenance.
- Scheduling the appointment related tasks within the given deadline and ensure task/appointment within the most optimum cost.
- Motivating and training the Scanning dentists on handling operational issues.
work from office, Regular / Permanent

**Schedule**:

- 9 hours working
- 6 days a week (Week-off on roster basis)

**Ability to commute/relocate**:

- Have to be ready to work out of the Bangalore office permanently and have to follow the basic clinical protocols while interacting with the customer online via video calls.

**Experience**:

- Total work experience: 1-3 years after graduation
- Graduate/post graduate in science or any other field
- 1-2 years operational experience is preferred
- Excellent verbal communication skills.
- A high degree of initiative to work collaboratively on a team and independently.
- Willing to work in a startup environment (fast-paced).
- Should not own a clinic or be associated with any other clinic.

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